Our Funeral Directors & Staff

We are nothing without our dedicated staff. If you take a few minutes to get to know us online, when you walk through our doors and see familiar faces, it will make your experience with us that much better.


Thomas Hays, III, President, Licensed Funeral Director & Embalmer
Email: tom@haysfuneralhome.com

Thomas Hays III is a 1977 graduate of Hebron Academy, Hebron, Maine. In 1981, he graduated from Wofford College in Spartanburg, S.C. with a B.A. degree. Upon graduation, he was commissioned as a Second Lieutenant in the U.S. Army Field Artillery and served his country for the next five years. His duty assignments included: Field Artillery Officers Training School at Fort Sill, OK, an overseas tour in Korea and final three years at Fort Lewis, WA. Tom ended his time of service in 1986 having earned the rank of Captain.

Jeff Koopman, Funeral Director & Embalmer
Email: Jeff@haysfuneralhome.com
Office Phone: 508-393-6591

Jeff T. Koopman is a licensed funeral director and registered embalmer Jeff started his apprenticeship in 1988 and earned his degree in Mortuary Science in 1992 from the Lynn University, Boca Raton, Florida.  After his degree work Jeff earned his National Board Certificate from the Conference of the Funeral Service Boards of the United States and completed the Massachusetts State Board Exam, earning his license through the Massachusetts Board of Registration of Funeral Directors and Embalmers. For over 24 years Jeff maintained his licensure with a local funeral home in his home town while serving numerous Greater Worcester County area’s funeral homes through his skilled embalming and restorative art skills. . Since 2012 Jeff has assisted at Hays Funeral Home, coming on board full time in 2016.

Jeff continues to enjoy learning and in addition to his degree in Mortuary Science, he holds a BS in OccEd and a MEd in Leadership. He serves on a local school board, is a member of the Masons and Shriners, Bay State Antique Auto Club, and aids the community as a Notary Public.

Jeff and his wife Rachel currently reside in Northbridge with their three girls, Anika, Carleigh, and Isla. They remain active in community events and look forward to working with the citizens of Northborough and surrounding communities.